Talitha Gentry
Resume
Professional Experience
Image courtesy of Purdue University
Retention Analyst Manager
Pearson- Maryville University, Elk Grove IL, January 2018-Present
Uses retention expertise in combination with qualitative and quantitative data to drive and manage the necessary changes at an institution to positively impact student retention and the student experience by partnering with Student Services to meet and exceed metrics.
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Manager of Academic Advising
American Intercontinental University, Schaumburg IL, December 2015-October 2017
Responsible for academic success and retention of online students through team leadership and coaching of over 110 Academic, Admissions and Financial Aid Advisors. Managed the day-to-day functions of the Student Advising team, including coordination of work, training, advisor systems, fiscal and budget management, and referring students to appropriate resources/departments/personnel.
Academic Advisor and Associate Registrar
Argosy University Graduate Education Department, Atlanta, GA, March 2013- January 2015
Trained staff and colleagues on best practices and changes to policies based on government regulations within the Department of Education. Provided logical advisement to track for certification and/or upgrades based on Georgia Professional Standards Commission, and facilitated dissertation process in conjunction with Program Chair and IRB Chairs.
Senior Admissions and Academic Advisor Team Leader
Purdue University Global, Orlando, FL, Aug. 2009- Jan. 2013
Supervised and trained new and existing counselors, led various company workshops to increase admissions and advising skills, and also implemented improved practices within the organization that increased admissions and retention metrics.
Image courtesy of Argosy University www.aiuniv.edu
Image courtesy of AIU www.aiuniv.edu
Image courtesy of Pearson www..pearson.com
Educational Background
Image courtesy of Florida State University www.fsu.edu
Michigan State University
2018 Master of Arts in Educational Technology
Major in Educational Technology, GPA 3.65
Michigan State University
2014 Master of Arts in Education
Major in Education with an emphasis in Post-Secondary Educational Leadership, GPA 3.85
Purdue University Global
2012 Bachelor of Science in Human Services
Major in Human Services with an emphasis in Child and Family Welfare. Cumulative GPA 3.94, Summa Cum Laude, major GPA 4.0
Florida State University
1999-2001 Pursued Bachelor of Science in Biology
Major in biology with emphasis in Pre-Medicine. Cumulative GPA 3.62
Image courtesy of MSU www.msu.edu
Image courtesy of MSU www.msu.edu
Image courtesy of Purdue University
Professional and Educational Accolades
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Member of the National Honor Society, National Society of Collegiate Scholars, Alpha Beta Kappa Honor Society, Golden Key International Honor Society
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Shining Star Professional Award Purdue University Global 2011
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Member of the National Association for College Admission Counseling 2011 (NACAC)
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Member of the National Academic Advising Association 2015 (NACADA)
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Numerous professional achievement awards for exemplary professional service, Coordinator of various corporate level events for Argosy University, Purdue University Global, and American Intercontinental University